If you are running a business than you will definitely have the technical department to help the customer in technical things. many a time you have to provide the assistant remotely and now a days people are doing that and in that you can include me also. it’s always better to provide remote assistance to your customers and solve the problem remotely by using any remote desktop support software. this type of software are very useful to provide any help and to solve any problem online. and one of the best software support i came across is “Techinline – Remote Desktop Support Software” or Remote Access Software.
What Is Remote Desktop Support Software?
If you are regular user of internet than this is not a new word for you. but if you really don’t know what it is? than i am here to explain you. Remote Desktop Support Software/Web App is a software that provides a gateway through which one user can access the desktop (or computer for simpler version) of another user with respect to the permission provided. still not getting it? well by using this type of software i can access your computer with your prior permission to solve any of your problem. you can seat back and just enjoy the movie. i will be operating your computer just like i am using my own machine. this thing can be done by using this type of Remote Desktop Support Softwares.
This software are mainly useful to organizations or privates companies or the individuals who are providing some or the other kind of services.
Techinline :The Best Remote Desktop Support Software
After reading the title of this article you will ask me some questions like there are other software also available in this categories like our very own Team Viewer, LogMeln, Webex and some other than why to choose and go for this “Techinline” ? you are absolutely right with your question and i was on the same mind set like yours. but after reviewing this product i found its extraordinary and i should share this with my readers. want to know why i am recommending this software than you must read this article and get to know what is so special about this software?
Techinline is a remote desktop support software which provides the facility to access remote desktop and take control of that remote machine. this machine can be located anywhere in the world but they can get connected. the user and the tech staff requires only two things to get in to remote desktop support and that is Browser and working Internet Connection. yes i have to mentioned working word otherwise it can get complicated. if both the parties having this two thing they can easily start the session and can short out the problems.
Once you have purchased this thing (yes you have to purchase because it’s matter of Quality) login to your account by going to Techinline.net site and obtain your client ID number and provide it to other hand so he/she can enter this number and can start access your machine and can start the remote session. you will be thinking that you have to download this software install it in your and client machine and all. but wait where are you going? the backbone of this product is that it doesn’t required any software download and installation on either of the machines. this is purely browser based system, you have to access the site only and can make your work done. on other hand you will be thinking that you can face problems of Firewall, Proxy Server and etc. but this type of things are well covered at the time of developing the app and that’s why i called it as BEST Remote Desktop Support Software. there are many extraordinary features of this software i will be covering up that in the next part so read out the article.
Features That I Like The Most :
- Two Way Desktop Sharing :
The user can share its desktop view to remote computer or can provide the full access of the computer to the remote machine so that the remoter user can see to it and can solve the problem with ease.
- Customization and Integration :
The company can customized by the way of own text, logo’s and other thing so that it will increase the brand value of the company or the individual who is providing this service to the client. this small customization ca help you to gain more advantage and can build the brand image of your company.
- Remote Reboot and Reconnect :
This feature is my favorite. it is a very good feature which is not available in many softwares. many times when the tech staff is providing support like installing new software, uninstalling other softwares the machine prompt fro Restart or Reboot your system so if you restart or reboot the connection with the tech staff is loosed and you are in tension because you don’t know the technical thing, so here this software come in to play. after getting restart it established the connection by it self and get connected to the main tech support machine and the work can resume from there. so isn’t it great to have this?
- Totally Browser Based :
There is no need to install software on your machine or on client machine to performed the task. as i mentioned earlier that you required only two thing browser and working internet connection. this system is based on browser so the client has to open a site and after that the session ca get start. so the service can be provided from the any location in the world.
- Report System :
Many time the tech staff or the support staff have to note down the report manually for future reference but not any more. this application provide the report tool than can generate and save the report for you and you can check out them whenever its required.
- Multi Monitoring :
For big companies and organization its suitable. they have to check and provide support to many client at a single time so this application has this feature of multi monitoring. so that the support staff can provide help to the multiple client at a time.
- Instant Messaging Chat :
Some times the support staff want to ask some question to the client so for that there is a chat option also. by using this the support staff can ask the question while the session is going on and can get the answers. this live chat provides the real time communication between client the the support staff.
you can check out some other features also : Other Features.
Some of the Screenshot of this software :
Support Staff Screen (Expert Screen) :
Client Main Screen (Client ID) :
Client Request Screen :
Verdict By Geeky Gyaan :
Personally telling i like this application very much, it has some classic features which other software lacks. the technique which is used is quite impressive. the application is developed taking in to consideration of all the needs of the support staff as well as the client. the feature that makes it different from others are :
- Remote Reboot and Restart.
- Browser based Application.
- Multi Monitoring.
- No issues with Proxy an Firewalls.
- Simple but Effective.
So there is no hesitation from my site to provide this application a rating of :
Techinline : Main Website.
What do you think that this application/software “Techinline : The Best Remote Desktop Software” really worth it? if you have your opinion on this software feel free to drop comment below.
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